تويت
Field Service Engineer - John Crane
The Field Service Engineer will provide on-site (in the field) service to our external customers and when not on-site, he will assist with the day-to-day technical support to the region. This includes product selection and specification, troubleshooting, failure diagnosis and will involve working directly with internal and external suppliers and customers.
Duties and Responsibilities:
• Field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers in plant or at customer’s site to resolve satisfactorily
• Detailed failure analysis activities, including investigation / reporting / resolution
• Detailed technical presentations to customers in order to support sales or drive root cause analysis exercises
• Manage and report personal workload, forecast job lead-times to meet customer and departmental objectives
• Visit customer sites for technical measurement, seal installation and commissioning
• Work in line with John Crane standards, procedures and policies
Job DetailsThe Field Service Engineer will provide on-site (in the field) service to our external customers and when not on-site, he will assist with the day-to-day technical support to the region. This includes product selection and specification, troubleshooting, failure diagnosis and will involve working directly with internal and external suppliers and customers.
Duties and Responsibilities:
• Field troubleshooting, including analysis of problems / recommendation & implementation of appropriate solutions, meeting with customers in plant or at customer’s site to resolve satisfactorily
• Detailed failure analysis activities, including investigation / reporting / resolution
• Detailed technical presentations to customers in order to support sales or drive root cause analysis exercises
• Manage and report personal workload, forecast job lead-times to meet customer and departmental objectives
• Visit customer sites for technical measurement, seal installation and commissioning
• Work in line with John Crane standards, procedures and policies
| Posted Date: | 2018-11-09 |
| Job Location: | South Africa |
| Job Role: | Engineering |
| Company Industry: | Oil/Gas |
Preferred Candidate
| Career Level: | Entry Level |
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