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Six Sigma is a company-wide management strategy for the improvement of process performance with the objective of improving quality and productivity to satisfy customer demands and reduce costs. It is regarded as a new paradigm of management innovation for company survival in the 21st century. The initiative was first launched by Motorola in 1987, and with companies such as GE, TI, ABB, Sony, Samsung, and LG introducing their own Six Sigma programs in the mid 1990s, a rapid dissemination of Six Sigma took place all over the world.
This book has three main thrusts. The first gives an overview of Six Sigma, its framework, and the applications. The second introduces the Six Sigma tools, other management initiatives, and some practical issues related to Six Sigma. The third focuses on the implementation of Six Sigma, with real case studies of improvement projects.
Although this book was prepared to give corporate managers and engineers in Asia a clear understanding of Six Sigma concepts, methodologies, and tools for quality and productivity promotion, it will also be useful to researchers, quality and productivity specialists, public sector employees, and other professionals with an interest in quality management.
THE AUTHOR
Professor Sung H. Park, a prominent scholar in Asia, has been actively involved in the promotion and enhancement of quality and productivity in Korea since 1977. He has published more than 30 books on statistics and quality control including two books in English; one titled "Robust Design and Analysis for Quality Engineering" (Chapman & Hall), and the other called "Statistical Process Monitoring and Optimization" (Marcel Dekker). Dr. Park graduated from Seoul National University, Korea, in 1968 with a Bachelor of Science in Chemical Engineering. In 1970 he went to the USA to study Operations Research for his Master of Science Degree, and Statistics for his Ph.D. degree at North Carolina State University (NCSU). After graduating from NCSU in 1975, he went to Mississippi State University to teach statistics in the Business School as an assistant professor, and then returned to his country, Korea, in 1977. Since 1977 he has served as an associate professor and then as a professor of statistics at Seoul National University. He was the president of the Korean Society for Quality Management as well as the president of the Korean Statistical Society. In 2000, he received the prestigious gold medal from the President of the Korean Government for his contribution to quality management in Korea. Recently, he has served as the Dean of the College of Natural Sciences, Seoul National University.
He is a Six Sigma pioneer in Korea. He has written two books on Six Sigma, and his books are now best-sellers for Six Sigma lovers. He is now the president of the Six Sigma Research Group in Korea. He has also served as the chairman of the evaluation committee for the National Six Sigma Award of the Korean Government. He also participated in APO activities for the promotion of Six Sigma. He became a lecturer for the Symposium on Concept and Management of Six Sigma for Productivity Improvement sponsored by APO, which was held in New Delhi, India, during 7–9, August 2001
Six Sigma is a company-wide management strategy for the improvement of process performance with the objective of improving quality and productivity to satisfy customer demands and reduce costs. It is regarded as a new paradigm of management innovation for company survival in the 21st century. The initiative was first launched by Motorola in 1987, and with companies such as GE, TI, ABB, Sony, Samsung, and LG introducing their own Six Sigma programs in the mid 1990s, a rapid dissemination of Six Sigma took place all over the world.
This book has three main thrusts. The first gives an overview of Six Sigma, its framework, and the applications. The second introduces the Six Sigma tools, other management initiatives, and some practical issues related to Six Sigma. The third focuses on the implementation of Six Sigma, with real case studies of improvement projects.
Although this book was prepared to give corporate managers and engineers in Asia a clear understanding of Six Sigma concepts, methodologies, and tools for quality and productivity promotion, it will also be useful to researchers, quality and productivity specialists, public sector employees, and other professionals with an interest in quality management.
THE AUTHOR
Professor Sung H. Park, a prominent scholar in Asia, has been actively involved in the promotion and enhancement of quality and productivity in Korea since 1977. He has published more than 30 books on statistics and quality control including two books in English; one titled "Robust Design and Analysis for Quality Engineering" (Chapman & Hall), and the other called "Statistical Process Monitoring and Optimization" (Marcel Dekker). Dr. Park graduated from Seoul National University, Korea, in 1968 with a Bachelor of Science in Chemical Engineering. In 1970 he went to the USA to study Operations Research for his Master of Science Degree, and Statistics for his Ph.D. degree at North Carolina State University (NCSU). After graduating from NCSU in 1975, he went to Mississippi State University to teach statistics in the Business School as an assistant professor, and then returned to his country, Korea, in 1977. Since 1977 he has served as an associate professor and then as a professor of statistics at Seoul National University. He was the president of the Korean Society for Quality Management as well as the president of the Korean Statistical Society. In 2000, he received the prestigious gold medal from the President of the Korean Government for his contribution to quality management in Korea. Recently, he has served as the Dean of the College of Natural Sciences, Seoul National University.
He is a Six Sigma pioneer in Korea. He has written two books on Six Sigma, and his books are now best-sellers for Six Sigma lovers. He is now the president of the Six Sigma Research Group in Korea. He has also served as the chairman of the evaluation committee for the National Six Sigma Award of the Korean Government. He also participated in APO activities for the promotion of Six Sigma. He became a lecturer for the Symposium on Concept and Management of Six Sigma for Productivity Improvement sponsored by APO, which was held in New Delhi, India, during 7–9, August 2001
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