Account Management Team Lead - Geeks
Account Management Team Lead is a key member of the team and must possess a strong commitment to high-quality customer service and solid work ethic.
Customer Satisfaction will be achieved through designing efficient solutions to meet client requirements. The candidate must be an experienced technologist with a proven track record account management and team management
RESPONSIBILITIES
• Liaise with cross functional internal teams to improve the entire customer experience.
• Develop trusted advisor relationships with key accounts.
• Ensure timely and successful delivery of our solutions to meet customer needs.
• Develop new business with existing customers and identify areas of improvement.
• Forecast and track key account metrics.
• Serving as the escalation point for the account management team.
• Define account management processes, and KPI’s to measure client engagement and team performance.
Job Details
Posted Date: 2018-04-22 Job Location: Dubai, United Arab Emirates Job Role: Sales Company Industry: Information Technology
Preferred Candidate
Career Level: Mid Career Degree: Bachelor's degree
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