تويت
Commercial Operator (Medina) Haramain Speed Train project (Spanish Co.) ONLY SAUDIS - Mena Business Investment Group
• Customer assistance, information and management in Stations.
• Customer queries and claims management regarding:
o Schedules and prices.
o Types of trains/Cabin.
o Fare conditions.
o Services on board the trains.
o Services in the stations.
o After-sales conditions, giving information to the customer on how to use the online form, facilitating the email address or the web page enabled for it and the procedures if requested.
o Others.
• Customer flows and access control management and supervision.
• Incident Management in Stations.
• Station Passenger assistance systems operation: PAS, PIS, AFC; etc.
• General customer service administration duties.
• Report on places and events both of local interest and related to the service.
• The Station Commercial Operator in charge of sales performs the operations with tickets at the Ticketing Desk mainly equipped with a Ticket Office Machine (TOM).
• At the sale ticket stands are made the operations of sales, changes and cancellations of transport tickets, by the Station Commercial Operator in a face-to-face manner with the customer.
• Any other commercial and customer assistance tasks in the stations and/or on the trains.
Job Details
Posted Date: 2018-04-13 Job Location: Medina, Saudi Arabia Job Role: Support Services Company Industry: Transportation
Preferred Candidate
Career Level: Entry Level Nationality: Saudi Arabia Degree: Etudes secondaires ou équivalent
لمشاهده الخبر كاملا الرجاء التسجيل ثم الضغط على الرابط ادناه
متابعة الموضوع من المصدر...
