تويت
IT Support Specialist, Healthcare Language Training Program - Makkah Male Campus - Niagara College KSA - NC KSA
Since 2014, Niagara College KSA (NC KSA) has operated technical and vocational training colleges throughout the Kingdom of Saudi Arabia in support of the Vision 2030 initiative and in partnership with the Colleges of Excellence (CoE). Headquartered in Riyadh, Saudi Arabia, NC KSA provides community and customized training based on Niagara College Canada's expertise and international track records as one of Canada’s most innovative and enterprising applied learning post-secondary institutions. With a strong focus on developing ‘world-’ and ‘work-’ ready graduates, NC KSA specializes in delivering a number of quality programs designed to prepare young men and women for successful entry into the workforce in the areas of Business, Event Management, Occupational Health & Safety, Information Technology and Graphic Design. All NC KSA campuses also offer a foundation program for English language development.
Applications are invited for the position of IT Support Specialist, Healthcare Language Training at Niagara College KSA, Makkah Male Campus. Reporting to the Supervisor, IT, the role serves to support Healthcare Language Training Program IT operations of the college by working with internal and external stakeholders and collaboratively with other departments in order to provide quality client service. The IT Support Specialist will provide hardware and software support. Niagara College supports a wide range of computer related equipment and software including but not limited to Microsoft Windows OS and office software, Apple OS, Linux, Cisco (telephones, switches and routers).
This position has a duration of 6.5 months, with possibility for renewal.
The proposed start date is March 21st. It is expected that the successful candidate be flexible in terms of hours of work and maintain confidentiality, diplomacy and tact regarding internal and external relations.
Responsibilities include but are not limited to:
- Assist the IT Supervisor in maintaining labs and classroom PCs for the Health Program
- Troubleshoot hardware/software issues for administrative, academic, student and support staff, providing technical support, as needed
- Maintain printers, scanners and audio visual equipment for administrative, academic, student and support staff, providing technical support, as needed
- Maintain and monitor internal and external networks
- Resolve network performance issues
- Identify problems and related issues, analyze the behavior of issues in comparison to what is needed
- Setting up and maintaining testing labs
- Diagnose, troubleshoot and document IT problems
- Assist in preparation and tracking the IT inventory on campus
Job Details
Posted Date:2018-03-09Job Location:Mecca, Saudi ArabiaJob Role:Information TechnologyCompany Industry:Education, Training, and Library
Preferred Candidate
Career Level:Mid CareerGender:MaleDegree:Bachelor's degree
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