Collaboration Services Engineer

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  • Collaboration Services Engineer





    Collaboration Services Engineer

    Provide day-to-day management and support for Collaboration Services, Lync, 24/7 or after work on-call.


    Upgrade servers, collaboration hardware, and software/firmware and application software; configure and tune hardware and


    software to meet corporate functional, performance and security requirements.


    Maintain critical collaboration events log.


    Provide ad-hoc support during preparation and implementation of projects within area of responsibility.


    Attend, troubleshoot, and resolve assigned help desk calls and log associated activities in the help desk system.


    Provide ad-hoc support during preparation and implementation of projects within area of responsibility.


    Analyze collaboration services health check and generate technical analysis reports.


    Engage with all IT teams to resolve issues related to collaboration services.


    Conduct periodic capacity planning and ensure all collaboration resources within area of responsibility are adequate for current


    and future need.


    Continuously exploring opportunities for improvements in service delivery towards customer satisfaction through efficiency


    and effectiveness.



    Job Details

    Date Posted: 2018-02-26 Job Location: Riyadh, Saudi Arabia Job Role: Engineering Company Industry: Human Resources
    Preferred Candidate

    Career Level: Mid Career




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أنشئ بواسطة ايهاب محمد, 10-03-2024, 03:40 PM
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آخر مشاركة ايهاب محمد
بواسطة ايهاب محمد
 
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