Collaboration Services Engineer
Provide day-to-day management and support for Collaboration Services, Lync, 24/7 or after work on-call.
Upgrade servers, collaboration hardware, and software/firmware and application software; configure and tune hardware and
software to meet corporate functional, performance and security requirements.
Maintain critical collaboration events log.
Provide ad-hoc support during preparation and implementation of projects within area of responsibility.
Attend, troubleshoot, and resolve assigned help desk calls and log associated activities in the help desk system.
Provide ad-hoc support during preparation and implementation of projects within area of responsibility.
Analyze collaboration services health check and generate technical analysis reports.
Engage with all IT teams to resolve issues related to collaboration services.
Conduct periodic capacity planning and ensure all collaboration resources within area of responsibility are adequate for current
and future need.
Continuously exploring opportunities for improvements in service delivery towards customer satisfaction through efficiency
and effectiveness.
Job Details
Date Posted: 2018-02-26 Job Location: Riyadh, Saudi Arabia Job Role: Engineering Company Industry: Human Resources
Preferred Candidate
Career Level: Mid Career
لمشاهده الخبر كاملا الرجاء التسجيل ثم الضغط على الرابط ادناه
متابعة الموضوع من المصدر...