تويت
Collaboration Engineer
Provide day-to-day management and support for Collaboration Services, Lync, 24/7 or after work on-call.
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Upgrade servers, collaboration hardware, and software/firmware and application software; configure and tune h
software to meet corporate functional, performance and security requirements.
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Maintain critical collaboration events log.
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Provide ad-hoc support during preparation and implementation of projects within area of responsibility.
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Attend, troubleshoot, and resolve assigned help desk calls and log associated activities in the help desk system.
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Provide ad-hoc support during preparation and implementation of projects within area of responsibility.
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Analyze collaboration services health check and generate technical analysis reports.
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Engage with all IT teams to resolve issues related to collaboration services.
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Conduct periodic capacity planning and ensure all collaboration resources within area of responsibility are adequate
and future need.
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Continuously exploring opportunities for improvements in service delivery towards customer satisfaction through
and effectiveness.
Job Details
Date Posted: 2018-02-26 Job Location: Riyadh, Saudi Arabia Job Role: Engineering Company Industry: Human Resources
Preferred Candidate
Career Level: Mid Career
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