Area Service Manager-Automotive - Harmony Connections

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  • Area Service Manager-Automotive - Harmony Connections





    Area Service Manager-Automotive - Harmony Connections

    • Monitor and drive Dealer performance in relation to Customer Delight, Service Quality KPIs, Dealer Standards and Genuine Parts & Accessory purchase performance.
    • Implement service strategy, programs and processes as directed by HQ and Aftersales Director.
    • Develop, agree and implement annual business plans and targets with Dealers.
    • Follow up business plans to provide support and direction.
    • Ensure agreed activities and measures are documented and executed.
    • Regular monitoring of respective markets’ service performance.
    • Identify dealer staffs’ needs / requirements for Technical & Non-technical training.
    • Ensure Dealers are equipped with recommended equipment.
    • Assist in Service related conferences.
    • Manage customer complaints escalated by Customer Care Coordinator.
    • Maintain communication links with HQ & dealer network.
    • Management of business projects.
    • Monitor Technical Support requirements within own markets. Direct focus/activities of Technical Support as appropriate.



    Job Details

    Date Posted: 2018-01-12 Job Location: Dubai, United Arab Emirates Job Role: Management Company Industry: Automotive Monthly Salary: US $9,000
    Preferred Candidate

    Career Level: Management Gender: Male Nationality: United Arab Emirates; Albania; Austria; Bosnia and Herzegovina; Belgium; Bulgaria; Bahrain; Belarus; Switzerland; Czech Republic; Germany; Djibouti; Denmark; Algeria; Estonia; Egypt; Spain; Finland; France; Great Britain (UK); Greece; Croatia (Hrvatska); Hungary; Ireland; Iraq; Iceland; Italy; Jordan; Comoros; Kosovo; Kuwait; Lebanon; Lithuania; Luxembourg; Latvia; Libya; Morocco; Moldova; Montenegro; Macedonia; Mauritania; Netherlands; Norway; Oman; Poland; Portugal; Palestine; Qatar; Romania; Serbia; Russian Federation; Saudi Arabia; Sudan; Sweden; Slovenia; Slovak Republic; Somalia; Syria; Tunisia; Ukraine; United Kingdom; Yemen Degree: Bachelor's degree




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أنشئ بواسطة ايهاب محمد, 10-03-2024, 03:40 PM
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